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Frequently Asked Questions
- Procedure to load data from Simbrief in A319/320/321 Fenix.
- SIMMARKET Serial Key
- Redeem a Subscription Key
- X-Plane remote connection setup
- Q: Can I transfer my company to another world or change the economic rules
- SimBrief Flight Plan
- Q: My Aircraft is detected as the wrong type in OnAir. How do I fix this?
- Q: Need help ? Official Support & Discord Help Request
- All About The 7-Day Free Trial
- Q: What happens to my Company if I stop playing for a while?
- Cancel your OnAir Subscription
- Q: Aerosoft Key Recovery (serial number)
- Q: Where Can I Download OnAir Company?
- Q: Can I Run OnAir Company On Multiple Computers?
- Q: Registered on the OnAir website but didn’t receive a confirmation email
- Q: Your security settings do not allow this application to be installed on your computer ?
- Q: I cannot connect to OnAir
- Q: Regular and Emergency Server Maintenance
- Q: SimConnect.dll Not Loading
- Q: Uninstalling OnAir Company
- Q: Startup issues
- Q: Reposition my Aircraft before resuming a flight
- Q: Sightseeing jobs: XP and reputation bonus
- Q: How are the range figures for AI flights determined ?
- Q: How are Airport Sizes determined in OnAir ?
- Q: Pause and Resume your flight
- Q: Continuing a flight during maintenance
- Q: How do I restart my company ?
- Q: Crash Detection
- Q: My Aircraft is stuck at an Airport without fuel
- Q: Missing Airports
- Q: X-Plane 11 Time went backwards or Time Warping Without Time Acceleration
- Initial Account Creation
- Q: Changing In-game Time